Privacy Policy
Effective January 1, 2026
Classic Whittier Concrete, concretewhittier.com, info@concretewhittier.com
Who this policy covers
This policy explains what Classic Whittier Concrete collects when you visit our website, call us or send us a request, and what we do with it. We're a concrete contractor based in Whittier, CA, and we keep this page short and plain so you know what to expect before you reach out.
It applies to this website, starting from the home page, and to the information you give us while we're setting up an estimate or doing a job for you. You can read more about who we are on our About page.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a description of the work, such as a cracked driveway or a new patio.
When you call us at (562) 358-3032 or email us, we keep the details you share so we can follow up and plan the job.
When you browse the site, basic technical information is gathered automatically. This can include your browser type, device, the pages you visit, how you arrived at the site and a general location based on your internet connection. We don't use it to identify you personally.
Cookies and analytics
Our site may use cookies, which are small files your browser stores, along with analytics tools that count visits and show us which pages people find useful. That helps us fix pages that don't work well and understand which services people are looking for.
You can block or delete cookies in your browser settings. The site will still work for reading pages and contacting us if you do.
How we use your information
We use what you send us to answer your questions, schedule a visit, prepare your estimate, do the work and handle billing and any follow-up after the job.
We may also use it to keep records of past jobs, so if you call us back about the same slab years later, we know what we poured and when.
We don't sell your personal information, and we don't rent it out or share it for anyone else's marketing.
Who we share it with
We share information only when it's needed to run the business or do your job. Our contact form is handled by an outside form service, and our website and analytics run on outside providers, so they process the information that passes through them on our behalf.
If your project needs a permit or an inspection, we may share the property address and job details with the office that issues it. We'll also share information if the law requires it or to protect our rights in a dispute.
How long we keep it
If you ask for an estimate and don't go ahead, we keep your details only as long as they're useful for following up, then we delete them.
If we do work for you, we keep job and billing records for as long as we need them for warranty questions, taxes and other legal or business reasons.
How we protect it
We limit who on our team can see your information and use reputable providers for the website and forms. No website or storage system is completely secure, so we can't promise that nothing will ever go wrong, but we take reasonable steps to keep your details safe.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep certain records for legal, tax or warranty reasons, and we'll tell you if that's the case.
You can also ask us to stop contacting you at any time. Depending on where you live, state law may give you additional rights, and we'll honor those requests too.
Children's privacy
This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the way we work change. The current version is always the one on this page, so check back if you'd like to see what's changed.
How to raise a privacy question or concern
If you have a question about your information or want to make a request, call us at (562) 358-3032 or send us a message through our Contact page. We answer calls Mon–Fri from 6 AM to 11 PM and Sat–Sun from 8 AM to 9 PM.
Expect a reply within 1 business day. We may ask you a question or two to confirm it's really you before we change or delete anything.
