Terms and Conditions

Effective January 1, 2026

Classic Whittier Concrete, concretewhittier.com, info@concretewhittier.com

Agreeing to these terms

These terms cover your use of the Classic Whittier Concrete website and any estimate, quote or service you ask us for through it. When you browse the site, send us the contact form or call us after finding us here, you agree to these terms. If you don't agree, please don't use the site.

A signed written agreement for a specific job comes first. If it says something different from this page, the signed agreement controls for that job.

Who we are and what we do

Classic Whittier Concrete is a concrete contractor in Whittier, CA. We build and repair driveways, patios, sidewalks, steps, garage floors, pool decks, slabs, footings, retaining walls and other concrete work for homes and businesses in Whittier and the cities around it. You can read more about our crew on the About page and see the full list of what we do from the home page.

What we describe on this site is general information. The work we actually do for you, including size, thickness, finish, materials and schedule, is set out in the written estimate or agreement for your job. Photos and examples on the site show past work and aren't a promise that your project will look exactly the same.

Estimates and pricing

We give free on-site estimates, with no pressure and no obligation. An estimate is based on what we can see and measure on the day we visit, so it reflects the size of the area, the condition of the ground, access for our crew and equipment, removal of old concrete, the finish you pick and any permit the job may need.

Some things only show up once the old slab is out or the ground is open, such as soft or wet soil, buried debris, roots or utility lines. If we find something that changes the work or the cost, we'll stop, explain it and get your approval before doing the extra work. Unless the estimate says otherwise, it stays good for 30 days, because material and labor costs change.

Prices shown in any general article or guide on this site describe typical costs and aren't a quote for your job.

Scheduling, weather and cancellation

We schedule your job once you've accepted the estimate in writing. Dates are our best plan and can move, because concrete shouldn't be poured in rain or in conditions that would weaken the finished slab, and because inspections, material deliveries and permit timing are sometimes outside our control. If we need to move your date, we'll tell you as soon as we know and set a new one with you.

If you need to reschedule or cancel, please call us at (562) 358-3032 as early as you can. If you cancel after we've ordered materials, scheduled a pour or started work, you may be charged for materials bought, deposits paid to suppliers and work already done, as set out in your agreement. Nothing on this page reduces any cancellation right the law gives you.

Payment

Your written agreement sets out the total price, any deposit and when each payment is due. Payment is due on the dates in that agreement, and final payment is due when the work described in it is complete, even if you still need to wait for the concrete to cure, meaning the days it needs to harden before you use it.

If a payment is late, we may pause work until the account is current. Changes you ask for after the agreement is signed are added in writing, with any change in price, before we do them.

Your part in the job

To do the work right, we need clear access to the work area, a place to stage equipment and materials, and water and power where the agreement calls for them. Please tell us about anything buried that we might not know about, like sprinkler lines, private utility lines, septic parts or drain pipes, so we can work around them.

After the pour, please keep people, pets and vehicles off the new concrete for as long as we tell you. Most early damage we see comes from walking or driving on a slab before it has cured, and we aren't responsible for marks, cracks or surface damage caused that way.

Warranties and what concrete does on its own

Any warranty on our work is the one written into your signed agreement, with its length and what it covers. We stand behind our workmanship, and if something we did isn't right, call us and we'll come look at it.

Concrete is a natural material, and some things are normal and aren't defects. Small hairline cracks can show up even on a well-built slab, which is why we cut control joints, grooves that give the slab a planned place to crack. Color, texture and shade can also vary from one pour to the next and from sample photos, and new concrete won't match old concrete exactly.

We aren't responsible for problems caused by ground movement, tree roots, drainage changes made after our work, heavy loads beyond what the slab was built for, de-icing or harsh chemicals, lack of normal care, or repairs made by others. Apart from the written warranty in your agreement and any warranty the law requires, the website and its content are provided as they are, without other promises.

Limits on our liability

We're licensed and insured, and we take responsibility for the work we agree to do. To the extent the law allows, Classic Whittier Concrete isn't liable for indirect or follow-on losses, such as lost use of your property, lost income or inconvenience, and our total liability for any job won't be more than the amount you paid us for that job.

We also aren't liable for how you use the general information on this website, which isn't professional advice for your specific property. Nothing in these terms limits liability that the law doesn't allow us to limit.

If we disagree

If you're unhappy with any part of our work or service, please call us first. Most problems get settled quickly with a conversation and a visit to look at the concrete together.

If we can't settle it that way, we both agree to try in good faith to work it out through mediation before going to court, unless your agreement for the job sets out a different process. Either of us may still use small claims court for disputes that qualify.

California law applies

These terms and any job we do for you are governed by the laws of the State of California. Any court case about them will be brought in the courts serving Los Angeles County, California, unless the law requires otherwise.

If a court finds any part of these terms can't be enforced, the rest stays in effect.

Changes to these terms

We may update these terms from time to time, and the newest version will always be on this page. Changes apply from the day they're posted and don't change a written agreement you've already signed with us.

Questions about these terms

If anything here is unclear, call us at (562) 358-3032 or send us a note through our Contact page. We're available Mon–Fri: 6 AM–11 PM and Sat–Sun: 8 AM–9 PM, and you can expect a reply within 1 business day.